Council warns flood victims of rogue traders

Published date: 09 December 2013 |
Published by: Staff Reporter
Read more articles by Staff Reporter


Denbighshire County Council Trading Standards are advising those whose homes have been affected by the floods to beware of rogue traders and cowboy builders.

Previous floods in the UK have attracted doorsteps fraudsters offering a range of flood recovery services and other assistance including tree chopping, garden clearance, guttering, tarmacing, driveway cleaning and roof cleaning.

This results in poor quality work, disappearing cash deposits, excessive charging and charging for work not done.

Denbighshire Trading Standards urge people to be on their guard at this difficult time and to follow five simple steps to avoid being caught out:
• Never deal with anyone who turns up at your door without an appointment.
• Ask for identification and get comprehensive contact details. A mobile telephone number is not good enough!
• Always make sure you get a written quote for any work to be carried out including written cancellation rights.
• Only pay after the work has been satisfactorily completed
• Check your chosen trader is approved by your insurance company

Emlyn Jones, Denbighshire's Public Protection Manager said “We are concerned that unscrupulous traders may try and take advantage of the victims of the recent flooding in Denbighshire.

We want to remind people to be careful about who they employ for their flood repairs.

This is an upsetting time for all those who have suffered damage to their homes, and we don’t want anyone to be taken advantage of whilst in this vulnerable state.”

"Unfortunately there are people who prey on the misfortunes of others, don't become a victim of these cowboy con men. Make your own appointments with reputable tradesmen - if you didn't call them then don't use them.

Genuine trades people will welcome you asking for references and identification, check them both carefully."

Reputable traders do not trade in this way and if you are offered such goods, please contact the Citizens Advice Consumer Helpline on 08454 04 05 06

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