The building where Llandrindod Wells’ Community Mental Health Team (CMHT) is based is in a “very poor state of repair”, a report has found.

The inspection at The Hazels, carried out by Healthcare Inspectorate Wales (HIW), also said the working relationship between the health board and the local authority could be improved.

The report did praise the staff of the CMHT, calling the staff “committed” and that people using the service had “very positive feedback”. However, concerns were raised that the building the team is working in is not “fit for purpose” without “significant work” being carried out. Integrated working between the Powys Teaching Health Board and Powys County Council was also “fragmented” and impacted on “day-to-day working”, the report said.

HIW said: “During our inspection at the CMHT building at The Hazels, Llandrindod Wells, service user feedback was very positive about the whole team. Staff were involved in the formulation of care and treatment plans and service user assessments were conducted in a timely manner.

“We did, however, find that the building was in a very poor state of repair, and was in need of significant work to ensure it was fit for purpose.

“We also found that integrated working between the health board and local authority was fragmented which impacted upon the day-to-day working of the CMHT and was in need of improvement.”

The inspection also made other criticisms and areas the CMHT could improve on.

It said that “improvements are needed” for arranging transport for the service users to get to hospital.

Administration of Mental Health Act documentation and elements of care documentation can be improved.

It was also noted that the sharing of information regarding complaints, concerns and incidents between the health board, local authority and staff, was not satisfactory.

Overall, there were five positive and six negative points to come out of the inspection, which took place between 2018 and 2019.