RESIDENTS across Denbighshire have been warned to beware of potential phone scams from individuals claiming to sell telecare equipment.

Denbighshire County Council (DCC) has received a number of complaints about cold-calls from individuals selling telecare equipment but also requesting personal bank details over the phone.

DCC has urged residents never to provide bank details to anyone unless you are completely satisfied that the individual requesting the information is genuine and works for a legitimate, bona fide organisation.

A trustworthy company will not mind having their credentials checked.

DCC joined the North Wales Buy with Confidence scheme in response to ongoing concerns about rogue traders, which provides consumers with a list of businesses that have given their commitment to trading fairly.

Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.

For further information, visit the DCC’s consumer advice website section or the Buy with Confidence website.