A MEDICAL secretary has been recognised for her efforts to support Welsh speaking patients.

Susan Warner, who works for for Clinical musculoskeletal assessment treatment service (CMATS) at Glan Clwyd Hospital, was celebrated by her colleagues for her work to make sure Welsh speaking patients could access services in their preferred languages.

Her efforts saw her win the Welsh Language Award at the Health Board’s annual Achievement Awards.

The award celebrated the outstanding achievements of NHS staff from across North Wales.

Susan was nominated for the award by her colleague Sophie Hensey, who said her efforts helped put patients at ease when visiting Glan Clwyd for treatment.

Sophie said: “Sue is a real advocate for the Welsh Language.

“We have a lot of elderly patients who are first-language Welsh speakers, who feel reassured when we can speak to them in their preferred language.

“It helps ease their mind and be more confident when coming to us.

“Sue’s always been conscientious with keeping the Welsh language award, whether in person or on the phone, during her 20 years working for the NHS in North Wales."

Paula Smith, head of services for Managed Practices, and Jan Garnett, head of nursing for Surgery at Glan Clwyd Hospital, were also highly commended at the awards.

They were respectively recognised for their work to support managed GP practices with providing care to Welsh-speaking patients in Wrexham, and for introducing the Welsh Language Choice scheme at Glan Clwyd Hospital.

Jeremy Nash, chief executive of Centerprise International who sponsored the event, said: “The awards served as an excellent opportunity to recognise all of the amazing people working within the NHS across North Wales."