A TELECOMMUNICATIONS firm has opened a new office in Denbigh to service its growing customer base across North Wales.

Blend Telecom has taken on a 1,500 sq ft unit at Colomendy Industrial Estate, and credits the expansion in part to an increasing demand for services in the run-up to the switch off of traditional copper telephone lines in 2025.

The business, whose head office is in Cardiff, specialises in providing broadband, mobile, Voice over Internet Protocol (VoIP), energy and IT services, to both large companies and small businesses.


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The expansion comes as the deadline to switch draws nearer, as time runs out to upgrade systems.

The switch-off refers to the change from the existing 150-year-old analogue telephone network of copper wires, to a new, fully digital network that will provide faster and more reliable communications across the UK. 

Blend Telecom has also grown its team by taking on sales account manager, John Cutter who brings with him 10 years of experience and business connections across Wales.

Jay Birch, founder and managing director at Blend Telecom, said: “The new premises provides us with a base to serve our customers in North Wales and the North West of England.

“For me personally, it is both a strategic and exciting move as Denbigh is my hometown.

“The copper switch off is going to affect businesses in unprecedented ways, with vital communication networks at risk if they are not updated in time.

“With hybrid and fully remote working now more common than ever, businesses have a real opportunity to invest in a system that will allow them to stay connected and available to customers, regardless of where staff are working from.”

Blend Telecom was established by telecoms expert Jay Birch in 2018, following 15 years’ experience in the industry, including 10 years at BlackBerry during the smartphone boom and managing mobile communications for the likes of Vodafone Group, HSBC and Lloyds Bank.

The businesses’ current clients include Kaleidoscope Project, PR Signs, Capital Law, Hugh James, Gambit Corporate Finance and Powell Dobson Architects.